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Novotel Lisboa, Lisbon
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Key details
About the Hotel
Avenida Jose Malhoa 1 1A,
Lisbon,
Portugal,
1099-051,
Lisbon Region
Novotel Lisboa is located in Lisbon's modern Campolide business district. The hotel features a contemporary design with a striking facade of concrete and glass. It offers an appealing blend of executive accessibility and family-friendly amenities. The hotel is within a short distance of local parks and major attractions, providing convenient access to the city's cultural offerings.
Location
Novotel Lisboa is situated in a quieter area of Lisbon, allowing easy access to local attractions such as Lisbon Zoo and Eduardo VII Park. The Praca de Espanha metro station is within walking distance, providing convenient transportation to the city center. The hotel is located approximately 6 miles from Humberto Delgado Airport.
Rooms
All 249 rooms at Novotel Lisboa are spacious and ergonomically designed. Each room includes amenities such as air conditioning, an LCD TV, and a minibar. Certain units have panoramic city views and seating areas for relaxation. Families benefit from the availability of sofa beds, making these rooms a smart choice for groups.
Eat & Drink
The Bicicleta Restaurant showcases a modern aesthetic with bicycle and plant decorations. It serves both international and Portuguese dishes, with the menu offering a limited selection. Guests can enjoy a substantial breakfast buffet with hot and cold options until 23:00. Light snacks are also available throughout the day.
Leisure & Business
The hotel provides comprehensive leisure amenities, including two outdoor pools and a children's playground. For business travelers, nine spacious meeting rooms, named after Lisbon neighborhoods, can accommodate events for up to 280 guests. A small fitness center is also available for guests looking to stay active.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Breakfast!
The breakfast was a delightful experience, offering a range of delicious items that truly felt 5-star.view full review
The kids' playroom was an absolute hit with my children. The staff there were exceptional, creating a fun atmosphere for them.view full review
Comfortable Sleep!
The room was very comfortable, allowing for a peaceful night's sleep without noise from the flights or other guests.view full review
Enjoyable Pool!
The pool was amazing and the kids had so much fun swimming. It added a great touch to our family getaway.view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Baggage storage
Elevator
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness center
Guest Parking
Electric kettle
Services
Room service
Housekeeping
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Babysitting/Child services
Children's menu
Children's play area
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Seasonal outdoor pool
Beach umbrellas
Sun loungers
Garden area
Room features
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Avenida Jose Malhoa 1 1A,
Lisbon,
Portugal,
1099-051,
Lisbon Region
Map view
street view
Avenida Jose Malhoa 1 1A,
Lisbon,
Portugal,
1099-051,
Lisbon Region
City landmarks
Museums
Calouste Gulbenkian Museum
3000 ft
Zoo
Lisbon Zoo
3600 ft
Parks
Parc Eduardo VII
5000 ft
Castle
Castle of Sao Jorge
2.3
mi
Broadway Theatre
Teatro Thalia
3800 ft
Museums
Dr. Anastacio Goncalves House-Museum
5000 ft
cnrs Rua de Santa Justa & Largo do Carmo
Santa Justa Lift
2.1
mi
Square
Rossio Square
2.0
mi
Avenida da Liberdade
Liberty Avenue
1.3
mi
Largo Sao Domingos de Benfica 1 Fronteira Palace
Palace of the Marquises Palacio Fronteira
1.2
mi
Parks
Estufa Fria
5100 ft
Church
Miradouro da Senhora do Monte
2.0
mi
Garden
Natural History Museum and Botanical Garden
1.4
mi
Garden
Jardim Amalia Rodrigues
5100 ft
Square
Praca do Comercio
2.4
mi
Avenida de Berna 45 Calouste Gulbenkian foundation garden
Gulbenkian Museum Museu Calouste Gulbenkian
3100 ft
Mall
Amoreiras Shopping Center
1.2
mi
Church
Miradouro Sao Pedro de Alcantara
1.8
mi
Church
Church of Sao Sebastiao da Pedreira
3500 ft
Museums
Mosteiro dos Jeronimos
3.6
mi
Avenida Engenheiro Duarte Pacheco Amoreiras Shopping Center
Amoreiras 360 Panoramic View
4700 ft
Square
Graca Church and Convent
2.2
mi
Parks
Gulbenkian Park
2200 ft
Church
Church of Nossa Senhora do Rosario de Fatima
3600 ft
Avenida de Berna 45A
Gulbenkian Garden
3100 ft
Museums
Arpad Szenes
1.1
mi
Mall
Dolce Vita Monumental
1.0
mi
Rua do Arco do Cego Close to Auditorio at Ar Livre da Sede da CGD
Cinema City Campo Pequeno
1.3
mi
Calcada da Quintinha 6
Aqueduto das Aguas Livres
1.3
mi
Nearby
Mosque
Central Mosque of Lisbon
1100 ft
Restaurants
Mediterraneo
200 ft
Avenida Jose Malhoa 8
Green Pepper
500 ft
Avenida Jose Malhoa 14
Sabor Mineiro
1200 ft
Avenida Jose Malhoa 16-D
Sakura
1200 ft
Avenida Jose Malhoa 16 Sete Rios
A Tasquinha do Lagarto
1800 ft
Rua de Campolide N0 258
Pano De Boca
1100 ft
Rua Ramalho Ortigao
Restaurante Garphus
1600 ft
Rua Basilio Teles 1 Sete Rios
Frango e nao so
1600 ft
Rua dr. Antonio Martins 12a
Restaurante Acacias
1700 ft
Avenida Columbano Bordalo Pinheiro 101 A
Reviews and Ratings
Feedback from previous guests about their experience.
70%
liked the hotel and would stay again
friendly staff
clean rooms
outdated furniture
distance from city center
7.0/10
Very good
Rooms
7.3
Location
6.8
Service
7.2
Dining
7.2
Guest reviews
7.0/10
based on 24 review
7.7
7.7/10based on 6747 review
Jim
United States of America,
April
2024
8.0/10
My stay at this hotel was fantastic! The rooms were nice, big, and clean, providing a very comfortable experience for a good night's sleep. The lack of air conditioning could be an issue when it gets warm. The service was top-notch with very friendly and accommodating staff who were quick to attend to any issues. The location was convenient, with easy access to public transportation and local shops, although it's not right in the heart of the city. The dining options were plentiful, catering even to picky eaters like my 12-year-old. Overall, a great value for money with plenty to offer.
Rooms
8.0
The rooms were clean and spacefull enough for a comfortable stay.
Service
9.0
The staff was very friendly and helpful, addressing any problems promptly.
Location
7.0
The location was good for accessing public transportation and local amenities, although a bit distant from the central areas of the city.
Dining
8.0
The dining experience was good with plenty of food and drink options, even for a fussy eater like me.
Facilities
8.0
The hotel offered a variety of facilities to enhance the stay.
John
United States of America,
April
2024
6.0/10
My stay at the hotel was a mix of positives and negatives. The room upgrade to a Triple Bed Room for over 200 € per night was a pleasant surprise, and I appreciated the nice variety of toiletries available, including access to a sauna. However, the service was lacking, with abrupt staff members who seemed disengaged and somewhat arrogant. The location was convenient for the airport and some parts of the city but fell short in terms of experiencing the city vibe due to a 30-minute walk or the need for a taxi. The dining experience had its flaws, with a stressed host greeting us and limited options in the restaurant, but the overall facilities were satisfactory.
Rooms
8.0
The room, promoted as a Triple Bed Room for over 200 € per night, was spacious and well-equipped with a nice variety of toiletries, and I enjoyed the access to the sauna.
Service
5.0
The wait staff and other team members were somewhat abrupt and didn't seem attentive or friendly, which affected my overall experience.
Location
6.0
While the hotel is conveniently close to the airport and the Rossio district, the 30-minute walk to the city and the presence of flies around the food area were drawbacks. Best advice is to opt for a taxi to explore the city.
Dining
5.0
The dining experience in the Bicicleta restaurant had its downsides, including a barrier upon entry and interaction with a stressed host, and the limited salads menu.
Facilities
7.0
The hotel offered decent facilities overall, albeit with room for improvement in certain areas.
John
United Kingdom,
April
2024
6.2/10
The hotel offers spacious rooms with a nice variety of toiletries but had issues with the bathroom flush not working. The service was helpful overall but had some lapses in attention to guests' needs. The location is convenient for reaching the center but suffers from noise due to its proximity to the flight path. The dining experience provided a good variety of options but could be improved.
Rooms
7.0
The rooms were spacious and well-equipped with toiletries.
Service
6.0
The service was helpful overall, but there were instances of attention lapses.
Location
5.0
The hotel is convenient for reaching the center, but noise from the flight path can be bothersome.
Dining
7.0
The dining experience offered a good variety of options.
Facilities
6.0
The facilities cater to basic needs but may benefit from improvements.
Albert
United Kingdom,
March
2024
7.2/10
My stay at the hotel was quite pleasant overall. The location is convenient for exploring central Lisbon, and the rooms offer good amenities, including a minibar and nice WiFi. However, the steep steps to reach the hotel can be challenging, and the breakfast options can get monotonous.
Rooms
8.0
The rooms are equipped with a minibar/fridge, good television with several non-Portuguese channels, a nice bed, and good WiFi.
Service
7.0
The staff members are friendly and can speak at least one other language, which is a nice touch. However, some interactions with the receptionist were a bit lacking in warmth.
Location
8.0
The hotel is conveniently located for walking to central Lisbon attractions, but the steep steps to reach it can be a downside. It's also close to a metro station for easy access to downtown.
Dining
6.0
The breakfast served in the morning can become repetitive after a few days, making it a bit dull. However, the hotel offers some traditional Greek products that provide a nice taste of the local cuisine.
Facilities
7.0
The hotel has in-house parking available for guests, which is convenient for exploring the city. There are also screens for kids to enjoy.
David
United Kingdom,
February
2024
7.6/10
The hotel offers good-sized rooms with all necessary facilities, but the service quality can be inconsistent. The location is convenient for those attending events nearby or using the airport. The dining experience exceeded expectations, while some facilities may need improvement.
Rooms
7.0
The rooms with sofa beds are a good size and have all the facilities one may need.
Service
8.0
The staff were really helpful and informative regarding trips and travel options we had planned.
Location
8.0
The hotel is close to the airport, making it convenient for late arrivals.
Dining
9.0
The dining experience was the highlight of the stay with a vast range of options.
Facilities
6.0
Some facilities may need improvement for a better overall experience.
Winifred
United Kingdom,
February
2024
7.4/10
The hotel offers spacious and clean rooms with a nice view and lighting. However, the noise from the nearby flight path can be overwhelming at times. The service is friendly and accommodating, but there were issues with city tax charges and lack of assistance during early morning departures. The location is fair with access to metro stations but lacks nearby grocery stores. Dining options are varied and enjoyable, especially for local fish lovers.
Rooms
8.0
The rooms are spacious and clean, with a nice view and lighting. However, being on the flight path can be noisy.
Service
7.0
The service is very forthcoming and polite, with immediate room exchanges upon request. However, there were some issues with city tax charges and lack of assistance during early morning departures.
Location
6.0
The location is decent, close to metro stations and a big shopping center. However, the walk to the nearest station may not be pleasant at night.
Dining
8.0
Dining options are varied and enjoyable, with a mix of hot and cold meats, and a good variety for breakfast.
Facilities
8.0
The hotel offers buffet-style dining with a good variety of options.
Hugh
United Kingdom,
January
2024
7.8/10
The hotel offers clean and tidy rooms, albeit a bit small, at a relatively high price. The service is attentive, especially from the taxi drivers. The location is good but may require transportation to reach city attractions. Dining exceeds expectations in variety and value for money.
Rooms
7.0
The rooms, though almost without a window, are clean and tidy. The flush in the bathroom was not working properly.
Service
9.0
The service, especially from the taxi drivers like Afonso and Marcela, was very helpful and attentive.
Location
7.0
The hotel's location is good, within driving distance of many destinations but may require additional transportation for city visits.
Dining
8.0
The dining experience goes beyond expectations in variety and value for money.
Facilities
8.0
Overall, the facilities are clean and efficient.
David
United States of America,
January
2024
8.6/10
My stay at the hotel was a mix of great experiences with some drawbacks. The rooms were excellent - clean, spacious, and very comfortable but a bit small. The service was top-notch, especially when they helped me with changing rooms for better wifi and arranging my next trip details. The location was fantastic for visiting Lisboa, but a bit far from restaurants. The dining experience was fantastic with various tasty options. The facilities were well-maintained, making my stay even more enjoyable.
Rooms
9.0
The rooms were excellent - clean, spacious, and very comfortable.
Service
9.0
The service was terrific, especially with the help provided when changing rooms and arranging my trip details.
Location
8.0
The location was fantastic for visiting Lisboa, although a bit far from restaurants.
Dining
9.0
The dining experience was fantastic with various tasty options.
Facilities
8.0
The facilities were well-maintained, enhancing my overall stay.
Mike
United Kingdom,
December
2023
6.4/10
The hotel provided a comfortable stay with clean rooms and friendly staff. However, there are areas that need improvement like outdated furniture and the need for prepayment.
Rooms
7.0
The rooms were surprisingly quiet considering the proximity to Lisbon's airport. However, some furniture and the carpet seemed quite old.
Service
7.0
The staff were very friendly and accommodating, but faced challenges in solving simple problems efficiently.
Location
6.0
The location was convenient for those needing access to Lisbon's airport, but a considerable distance from the city center.
Dining
6.0
The dining experience was satisfactory with a typical buffet breakfast. However, there were long lines to access the service.
Facilities
6.0
In terms of facilities, the hotel offered standard options without any standout features.
friendly staff
outdated furniture
Richard
United Kingdom,
November
2023
7.6/10
The hotel's rooms, while clean and satisfactory, are in need of a little update, feeling slightly humid and hot with just one small window, giving off a bit of a prison-like vibe. The service, though friendly, could use some improvement, especially with proper training and notification of special dietary options. The location is convenient but noisy due to its proximity to highways, and the dining experience was excellent, offering quality and quantity. The facilities are decent, providing all necessary services, but there is room for enhancement in terms of modernity and appeal.
Rooms
7.0
The rooms are clean and satisfying but deserve a little refresh.
Service
7.0
The staff were friendly and helpful, but improvement is needed, especially in communication and training.
Location
8.0
The location is convenient, with some noise from nearby highways, and offers easy access to public transport.
Dining
9.0
The dining experience was excellent in quality and quantity.
Facilities
7.0
The facilities are decent but could benefit from modern upgrades and a more appealing ambiance.
R.
United Kingdom,
November
2023
6.8/10
The hotel offers a sauna and spacious rooms with all necessary facilities, but they can feel stuffy and smelly at times. The exceptional service from the courteous staff stands out, including personalized attention to details like breakfast seating preferences. The location is strategic, albeit experiencing noise from aircraft overhead. Overall, a mixed experience with room for improvement.
Rooms
7.0
The rooms are a good size and equipped with all essential facilities including a sauna, but they can feel stuffy and smelly occasionally.
Service
9.0
The service is exceptional, with staff going above and beyond to assist guests with various needs.
Location
6.0
The hotel is located in a financial street in Lisbon, near the city center but directly under the flight path of airplanes, affecting noise levels.
Dining
5.0
The dining experience at the Bicicleta restaurant is a hit or miss, with some finding it elegant and complete while others criticize the lack of taste in the dishes.
Facilities
7.0
The hotel offers a range of facilities for guests' convenience, although not all guests are equally impressed with the dining options.
friendly staff
smelly rooms
Charles
United States of America,
October
2023
5.0/10
The hotel room we stayed in had little natural light and appeared dirty with stains on the carpet and sheets; however, it was too small for the price we paid. The location was convenient, close to the airport and a quick taxi ride to the Rossio district, being in a safe area. The dining was the highlight of our stay, although it became monotonous after eating the same thing daily. The staff, while informative about travel options, were consistently unresponsive and equally rude in multiple languages.
Rooms
5.0
The room with a king-size bed and an extra bed for children was not well-maintained, with visible stains everywhere and very little daylight.
Service
5.0
The staff were informative about travel options, but lacked attentiveness and friendliness in all languages.
Location
7.0
The location was convenient, near the airport and a quick ride to the Rossio district; however, the proximity of multiple chain hotels nearby was less desirable.
Dining
6.0
The dining experience, while initially enjoyable, became repetitive with limited variety.
Facilities
5.0
Overall, the facilities were basic and did not stand out.
Andrew
United Kingdom,
October
2023
7.4/10
The hotel offers spacious rooms with a free limited minibar and a sofa-bed, ideal for families, but the decor is a bit outdated. The service was incredibly friendly and accommodating, promptly addressing noise issues and providing assistance when my daughter fell ill. The location, while convenient for city access and day trips, could be sensitive to odors. The dining experience was a mix of good variety and elegant setting but marred by dirty chairs. The facilities were adequate, but nothing exceptional.
Rooms
8.0
The room was nice and comfortable, providing a very good sleep.
Service
9.0
The staff was very friendly and accommodating.
Location
7.0
The location offers good access to the city and day trips, with convenient train access.
Dining
6.0
The dining experience had decent variety but was spoiled by dirty chairs.
Facilities
7.0
The facilities were standard, providing the necessary amenities.
Arthur
United States of America,
October
2023
8.0/10
The hotel provided a nice and clean room that suited our family's needs. While there was a minor issue initially, it was promptly resolved, ensuring a comfortable stay overall. The service was friendly and highly informative about travel options in the area. The location offered convenient access to the city and local amenities, although a bit crowded with other hotel options nearby. The dining experience was enjoyable, offering a good variety of choices. Overall, a pleasant stay with some minor drawbacks to consider.
Rooms
8.0
The room was nice and clean when we arrived, fitting perfectly for our family's needs.
Service
9.0
The service was very friendly and provided helpful advice on city attractions and travel options.
Location
7.0
The location was good for access to the city, day trips, and local cuisine, although slightly crowded with similar hotel options nearby.
Dining
8.0
The dining experience was good with a decent variety of options to choose from.
Facilities
8.0
The hotel offered various facilities that enhanced our stay.
Christopher
United Kingdom,
October
2023
6.6/10
I had a nice stay at the hotel. The rooms were comfortable and clean, perfect for my family of 4. However, some maintenance issues like windows that didn't shut were inconvenient. The service was a mix of helpful and rude encounters, especially when seeking holiday information. The location was decent, a bit far out but easily accessible by Uber. The dining experience was pleasant with a good selection, including gluten-free options. The facilities were satisfactory overall.
Rooms
7.0
The rooms were nice and comfortable, providing a very good sleep. They were clean and had enough space for our family of 4.
Service
5.0
The service was a mix of helpful interactions and some instances of rudeness in multiple languages. Information about holidays was lacking, causing some inconvenience during the stay.
Location
6.0
The location was good overall, although a bit far out. It was a safe area and easy to reach by Uber from the center and the airport.
Dining
8.0
The dining experience was good, with a variety of options including gluten-free food. The staff was polite and accommodating.
Facilities
7.0
The facilities were adequate for my needs during the stay.